Thank you for choosing Storytiles. Your privacy is important to us. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your information. Please read it carefully and contact us if you have any questions.

We collect information to provide better services to all our users. This includes:

• Personal Information: This includes the data you provide us, such as your name, email address, and phone number.
• Content: Photos and other content you upload on our platform to avail our services.
• Technical Data: We might collect information about your device, browser, IP address, and how you interact with our services through cookies, local storage, and other technologies.

We use your information for the following purposes:

• To Provide Our Services: We use your information to process your order, facilitate payments, and communicate with you about your order.
• For Marketing Purposes: We might use your contact details to send you promotional messages, offers, and updates about our services. You can opt-out of these communications at any time.
• Improvement of Our Services: We use data to analyze user behavior and preferences to enhance our services and develop new features.

We may share your information with third-party services for the following reasons:

• Third-Party Printing Facilities: To facilitate the creation and delivery of your Storytiles, we share necessary information with our printing partners.
• User Experience Enhancement: We might share data with third parties for the purpose of enhancing your user experience and offering you personalized services.
• Retargeting and Advertising: We might share anonymized or aggregated data with advertising partners for retargeting purposes, helping us to reach users with more relevant offers.

We will never sell your personal data to any third party.

After the successful completion of your order, we retain your photos only until they are printed and assembled. Post this process; we permanently delete your photos from our servers to protect your privacy.

As a user, you have several rights concerning your data, including:

• Access: You have the right to access the personal data we hold about you.
• Correction: You can ask us to correct inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal data, under certain conditions.
• Opt-out: You have the right to opt-out of marketing communications at any time.

We employ robust security measures to protect your information from unauthorized access, alteration, and disclosure.

Our website uses cookies to enhance your experience. You have the option to decline cookies through your browser settings. However, this might affect your user experience.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from minors. If we learn that we have collected personal data from a minor, we will take steps to delete the data as soon as possible.

If you have any questions about this Privacy Policy or our data practices, please contact us at hi@storytiles.co.za. By using our services, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and we encourage you to review it regularly to stay informed about our data practices.